RedCherry

Broker & Prop Firm CRM

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RedCherry

Marketing

Email marketing that runs inside your CRM.

Build campaigns from your client data, segment who receives them and track how they perform, without exporting lists to another tool.

Engage and retain clients

Customizable templates, client segmentation and promotional campaign management, measured with built-in analytics.

  • Email marketing campaigns
  • Customizable email templates
  • Automated communication workflows (coming soon)
Email campaigns in the RedCherry back office

Marketing capabilities

Email campaigns

Create, schedule and send campaigns from the CRM.

Client segmentation

Target messages by country, status, activity and more.

Promotion management

Schedule promotions and follow delivery, opens and clicks.

Email marketing from inside the CRM

Exporting a client list to an email tool means stale data, unsubscribes that never make it back and no idea which campaign produced a deposit. RedCherry's marketing module sends campaigns from the CRM itself: segments are built from live client data, templates carry your brand, and delivery, opens and clicks are tracked back to each client profile.

Typical uses are a welcome sequence for new sign-ups, a nudge for registered clients who have not funded, a deposit bonus announcement to active traders in one region, and a win-back message to clients who have gone quiet. Each one starts from a segment, which can be as broad as a country or as specific as funded clients with no trades in 30 days.

Included

  • Customizable email templates with your branding
  • Segmentation by country, status, activity, IB and more
  • Scheduled campaigns with delivery, open and click reporting
  • Promotion management tied to bonus programs
  • Automated communication workflows (coming soon)
Email marketing from inside the CRM

Campaigns that pay for themselves

Three campaigns cover most of what a brokerage needs, and all three start from a live segment rather than an exported list:

  • A welcome sequence for new sign-ups, with the next onboarding step in every email, so clients who stall at document upload or first deposit get a nudge at the right moment
  • A no-deposit campaign for verified clients who have not funded, often paired with a deposit bonus from the bonus module
  • A win-back campaign for funded clients with no trades in 30 days, segmented by country so the message and the payment methods it mentions fit the region

Opens and clicks land on each client's profile, so the sales desk sees who engaged and management sees which campaign produced deposits in the reports.

Campaigns that pay for themselves

Sending from your own domain, with consent kept

Campaigns go out through your own SMTP server or sending provider, so they come from your domain and build your sender reputation rather than a shared one. Unsubscribes are stored on the client record and respected by every later campaign, whichever segment it targets, so a client who opted out once is not mailed again by a different team. Templates carry your logo, colors and footer, and the same template can be reused across campaigns so every message looks like the brokerage that sent it.

Because segments can include or exclude countries, a promotion that is not allowed in one region does not have to reach clients there, and a campaign that names local payment methods only goes to the countries where they are switched on.

Sending from your own domain, with consent kept

Marketing: questions brokers ask

Do we need a separate email tool?

No. Campaigns are built, scheduled and sent from the CRM, using your own SMTP or sending provider.

How are segments built?

From live client data: country, verification status, funding status, trading activity, IB and other fields, so a segment stays current without re-exporting.

Can we see which campaign led to a deposit?

Opens and clicks are recorded on each client's profile, so the sales desk and management can follow a campaign through to funding.

Are templates customizable?

Yes. Templates use your logo, colors and copy, and can be reused across campaigns.

Is automation available?

Scheduled campaigns and transactional emails are available now; automated multi-step workflows are coming soon.

Does the module handle unsubscribes?

Yes. Unsubscribe status is kept on the client record and respected by every campaign.

Modules that work with Marketing

From the blog

Five ways to speed up client onboarding

How brokers use automated KYC and onboarding workflows to get clients trading sooner.

Read the guide

Choosing payment providers for new markets

What to look for when adding PSPs for clients in a new region.

Read the guide

Designing fair multi-step challenges

Setting targets and risk rules that find skilled traders without scaring off new ones.

Read the guide

See a campaign go out from the CRM

We will build a segment and send a test campaign with you.

Book a demo